What Is Sales Analytics?
Sales analytics is the process of collecting, analysing, and visualising sales data to understand business performance and improve results.
Many SMEs collect valuable sales data through CRM systems, accounting software, e-commerce platforms, and spreadsheets but struggle to extract meaningful insights from it.
Sales analytics helps answer critical business questions such as:
- Which products or services generate the most revenue?
- Which customers are most valuable?
- Which sales channels perform best?
- How are sales trends changing over time?
- Where are opportunities for growth?